Refund Policy

 

Last Updated: 16 November 2025

 

At NextgnDigitalHub.com, we sell digital products that are delivered instantly after purchase.

Due to the nature of digital goods and immediate access provided, we do not offer refunds by default.

 

However, customer satisfaction is important to us, and we are always here to assist in case of genuine issues.

 

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1. No Refund Policy (General Rule)

 

Since all products are digital and instantly accessible, refunds are not provided once access or download has been granted.

 

Please review product details carefully before making a purchase.

 

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2. When Refunds May Be Considered

 

Refunds may be considered only in the following situations:

 

✔ You did not receive access to the product due to a technical issue

✔ The download link is broken or inaccessible and the issue cannot be resolved by our support team

✔ You were charged multiple times for the same purchase

 

In such cases, we may provide a refund or an alternative solution at our discretion.

 

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3. When Refunds Are NOT Provided

 

Refunds will not be issued in the following situations:

 

✘ Change of mind after purchase

✘ Lack of usage or understanding of the product

✘ Incompatibility with your device, software, or system

✘ Failure to download due to user-side issues (e.g., incorrect email, poor internet connection)

✘ Claiming the product does not meet expectations when details were clearly described

 

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4. Support & Issue Resolution

 

If you experience any issues with your purchase, please contact us through the Contact Us page.

 

Our support team will:

•Verify the issue

•Attempt to resolve it promptly

•Provide a suitable solution where possible

 

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5. Chargebacks & Payment Disputes

 

Initiating a chargeback without contacting our support team first may result in:

•Immediate suspension of access

•Permanent restriction from future purchases

 

We encourage users to reach out to us directly so we can resolve concerns fairly.

 

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6. Policy Updates

 

We reserve the right to modify or update this Refund Policy at any time.

Changes will be effective immediately upon posting on this page.